How Do I Change My Password?
Ensuring the security of your Identity Project account is crucial. Whether you've forgotten your password or simply wish to update it, changing your password is a straightforward process. This guide covers both scenarios: resetting a forgotten password and changing your password while logged in.
Scenario 1: Resetting a Forgotten Password
If you can't remember your password and are unable to log in, follow these steps to reset it:
- Navigate to the Login Page:
- Go to identityproject.tv and click on the ‘Login’ button.
- Access Password Reset:
- Click on the ‘Forgot Password’ link located beneath the login fields.
- Enter Your Email:
- Type in the email address associated with your Identity Project account and click ‘Submit’ or ‘Next’.
- Check Your Email:
- You'll receive an email from Identity Project with a password reset link. Open the email and click on the link provided. If you don’t receive this email, please be sure to check your spam or junk folder.
- Create New Password:
- Follow the prompts to set up your new password.
- Confirm and Log In:
- Once your password has been reset, return to the login page and use your new password to access your account.
Scenario 2: Changing Your Password When Logged In
If you're already logged in and wish to update your password, follow these steps:
- Go to Your Account:
- After logging in, navigate to your account by clicking on “Account” at the top-right corner of the page.
- Select 'Profile' Settings:
- In the account menu, select the ‘Profile’ option.
- Change Your Password:
- In the Profile section, find the option for changing your password.
- Enter Your New Password:
- You will be prompted to enter your current password and then your new password. Make sure your new password is strong and secure.
- Save Changes:
- After entering your new password, confirm the changes by clicking ‘Save’, ‘Update’, or a similar button.
- Confirmation:
- You may receive a confirmation message on-screen or via email confirming your password change.
Conclusion:
Changing your password on Identity Project is a simple and secure process. If you encounter any issues or need further assistance, don’t hesitate to reach out to our customer support team. Remember, it’s a good practice to update your password regularly to maintain the security of your account.