Identity Project

How Do I Change My Password?

Ensuring the security of your Identity Project account is crucial. Whether you've forgotten your password or simply wish to update it, changing your password is a straightforward process. This guide covers both scenarios: resetting a forgotten password and changing your password while logged in.

Scenario 1: Resetting a Forgotten Password

If you can't remember your password and are unable to log in, follow these steps to reset it:

  1. Navigate to the Login Page:
  2. Access Password Reset:
    • Click on the ‘Forgot Password’ link located beneath the login fields.
  3. Enter Your Email:
    • Type in the email address associated with your Identity Project account and click ‘Submit’ or ‘Next’.
  4. Check Your Email:
    • You'll receive an email from Identity Project with a password reset link. Open the email and click on the link provided. If you don’t receive this email, please be sure to check your spam or junk folder.
  5. Create New Password:
    • Follow the prompts to set up your new password.
  6. Confirm and Log In:
    • Once your password has been reset, return to the login page and use your new password to access your account.

Scenario 2: Changing Your Password When Logged In

If you're already logged in and wish to update your password, follow these steps:

  1. Go to Your Account:
    • After logging in, navigate to your account by clicking on “Account” at the top-right corner of the page.
  2. Select 'Profile' Settings:
    • In the account menu, select the ‘Profile’ option.
  3. Change Your Password:
    • In the Profile section, find the option for changing your password.
  4. Enter Your New Password:
    • You will be prompted to enter your current password and then your new password. Make sure your new password is strong and secure.
  5. Save Changes:
    • After entering your new password, confirm the changes by clicking ‘Save’, ‘Update’, or a similar button.
  6. Confirmation:
    • You may receive a confirmation message on-screen or via email confirming your password change.


Changing your password on Identity Project is a simple and secure process. If you encounter any issues or need further assistance, don’t hesitate to reach out to our customer support team. Remember, it’s a good practice to update your password regularly to maintain the security of your account.

Still need help? Contact Us